Comments on: In Which SOE Surprises Me https://randomwaypoint.fajs.de/2014/04/in-which-soe-surprises-me/ Journeys and Musings of an Ex-Hardcore Raider Fri, 25 Apr 2014 22:26:15 +0000 hourly 1 https://wordpress.org/?v=5.2.17 By: HarbingerZero https://randomwaypoint.fajs.de/2014/04/in-which-soe-surprises-me/#comment-26941 Fri, 25 Apr 2014 22:26:15 +0000 http://randomwaypoint.fajs.de/?p=3424#comment-26941 …and that is why they are still in business all these years later, lol. Dark Helmet was wrong, Good is Dumb, but Evil doesn’t trump it!

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By: flosch https://randomwaypoint.fajs.de/2014/04/in-which-soe-surprises-me/#comment-26940 Fri, 25 Apr 2014 21:36:18 +0000 http://randomwaypoint.fajs.de/?p=3424#comment-26940 Yeah if you can rely on one thing with SOE, it’s that whatever they say or however they act today – just wait a month, tops, it’ll change.

Not that I mind the Landmark key – I like their games. SOE is just confusing, even for a game company. But hey, at least they’re just confusing, and not plain evil like EA!

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By: flosch https://randomwaypoint.fajs.de/2014/04/in-which-soe-surprises-me/#comment-26939 Fri, 25 Apr 2014 21:34:33 +0000 http://randomwaypoint.fajs.de/?p=3424#comment-26939 I don’t think I ever had any proper customer service with SOE before so they never had a chance to disappoint me on that front. My image of customer relations with SOE is more painted by their byzantine website and their inability to manage their (quite good, all in all) games in any sensible manner. The PSS1 disaster tarnished the image I had of them to the point where I stopped caring about all their games for several months. And in a way, it’s still not solved.

If I have time, I might watch some landmark videos. I’m just not much of a video streaming person.

And hey, I can always stop by later when you got a couple more half-finished projects done!

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By: HarbingerZero https://randomwaypoint.fajs.de/2014/04/in-which-soe-surprises-me/#comment-26938 Fri, 25 Apr 2014 01:19:00 +0000 http://randomwaypoint.fajs.de/?p=3424#comment-26938 I am honestly not surprised. SOE is the company that is by turns too generous and too strict, oddly prophetic, and frustratingly blind. I am happy that it happened to you though, and not some whiner somewhere who got a key as a “shut up and go away” bribe! Hope you enjoy it.

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By: bhagpuss https://randomwaypoint.fajs.de/2014/04/in-which-soe-surprises-me/#comment-26937 Thu, 24 Apr 2014 23:03:05 +0000 http://randomwaypoint.fajs.de/?p=3424#comment-26937 You should go watch a couple of the Landmark roundtable videos or Livestreams to see who Omeed is. I hadn’t run across him prior to Landmark but as developer/PR types go he’s pretty amusing. He certainly has more screen presence than most and he seems to have quite a following in the Landmark community.

I have never had anything but exemplary Customer Service from SOE in all the years I’ve dealt with them. I would rate them head and shoulders above any other gaming company I have to deal with although to be fair my experience with almost all of them has been pretty good. What you’re describing isn’t really customer service though – it’s more this weird new method of dealing with the player SOE and other game companies large and small seem to be inventing as they go along. You see it in a lot of other media, too. I guess it’s part of the social media cultural revolution, under which a lot of the definitions we have grown up with – producer, developer, consumer, customer, player, viewer, reviewer, commentator – are being redefined or thrown away altogether.

I haven’t had time to do much in Landmark during beta and my claim is mostly a complete litter of half-finished experiments so not much to see at my claim, which is within sight of the spires on Courage-Peak. Easy to recognize – just look for something like a portakabin hanging from a tree.

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By: flosch https://randomwaypoint.fajs.de/2014/04/in-which-soe-surprises-me/#comment-26936 Wed, 23 Apr 2014 20:15:00 +0000 http://randomwaypoint.fajs.de/?p=3424#comment-26936 Clearly. 😉

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By: Wilhelm Arcturus https://randomwaypoint.fajs.de/2014/04/in-which-soe-surprises-me/#comment-26935 Wed, 23 Apr 2014 20:07:23 +0000 http://randomwaypoint.fajs.de/?p=3424#comment-26935 It is just close to the spires and in a deserty setting, so more of a “location” suggestion thing. I clearly was going into a more Dali-esque mode of building myself.

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By: flosch https://randomwaypoint.fajs.de/2014/04/in-which-soe-surprises-me/#comment-26934 Wed, 23 Apr 2014 19:59:43 +0000 http://randomwaypoint.fajs.de/?p=3424#comment-26934 Yeah, I know, it was a pleasant surprise.

I could claim that spot, but I’m not sure how much better I’d do. My last experiments with building stuff (minus IKEA) are probably from pottery in high school, and the results were best described as “abstract”.

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By: Wilhelm Arcturus https://randomwaypoint.fajs.de/2014/04/in-which-soe-surprises-me/#comment-26933 Wed, 23 Apr 2014 19:53:28 +0000 http://randomwaypoint.fajs.de/?p=3424#comment-26933 That is fairly un-SOE-like in my experience. But I have, in days gone by, opened tickets that got no response ever from them, so my expectations are always a bit low.

Go grab my old claim spot on Courage. My monstrosity should have expired by now.

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